Support
Restoring RIVET Pro on a new iPhone or iPad
Open RIVET, tap PRO (top right), and tap Restore purchase at the bottom of the sheet. As long as your iPhone is signed in to the same Apple Account used for the original monthly or lifetime purchase, RIVET Pro unlocks immediately and removes all adverts.
Managing or cancelling a subscription
Subscriptions are managed directly by Apple. On your iPhone, open Settings → tap your name at the top → tap Subscriptions → select RIVET Metronome to change or cancel your plan.
No sound when the click is running
Turn up your iPhone's media volume with the side buttons while the click is running. RIVET plays even when the Ring/Silent switch is set to silent. If you are using Bluetooth headphones or an audio interface, disconnect and reconnect the output device while RIVET is stopped, then press Start.
The click stopped during a call or alarm
Phone calls, Siri and alarms take over the iPhone's audio, so RIVET stops the click when one starts. Press Start again when it is over. The click keeps playing when the screen locks, as long as it was running when you locked it.
Contact
Need help with something else? Email us at szabolcs@box-labs.com with "RIVET" in the subject line.